CANCELLATION & RETURN POLICY

CANCELLATION & RETURN

POLICY CANCELLATION POLICY

If you wish to cancel your order, please contact us as soon as possible at bellaragazzafit@gmail.com within 2 hours of placing your order. We will do our best to accommodate your request, but please note that if your order has already been made, we will not be able to cancel it. If your order is not yet in production, we will cancel your order and issue a refund per our refund policy. PLEASE check your order over carefully before placing it.

RETURNS AND EXCHANGE POLICY

At Bella Ragazza we want you to be completely satisfied with your purchase. If for any reason you are not happy, we will gladly accept your return within 14 days of delivery for orders delivered within the United States and the European Union.

Please note that we do not offer returns for orders delivered outside of these countries. To initiate a return or ask for an exchange, please email bellaragazzafit@gmail.com with your order number and reason for return/exchange. Our customer service team will provide you with a return label and further instructions.

RETURN REQUIREMENTS

Items must be in new, unused condition with all original tags attached. Items must be returned in their original packaging. Items must not be altered, damaged, or worn. We do not accept returns on items purchased on sale or promotional discounts. Items must be sent to our storage facility in the US, Portugal, or Venezuela, depending on customer location.

RETURN AND EXCHANGE FEES

Customers are responsible for any return shipping costs, even if it is an exchange. We may deduct any return shipping costs and restocking fees from your refunds. We may charge a restocking fee of 20% of the product’s value, depending on the item and the reason for return.

EXCHANGE BENEFITS AND LIMITATIONS

Exchanges are only available for the same item in a different size or color, subject to availability. If the item is available in our inventory, we will not charge a restocking fee, and will be delivered with free shipping. If you prefer to receive a store credit (gift card) instead of a refund, we will not charge a restocking fee. If after checking our size guide you're not satisfied, we offer made-to-measure sizing to accommodate you, but customization fees will apply besides any restocking fee and shipping cost for both the returning item and the new item.

REFUND POLICY

Refunds will be issued to the original payment method within 14 days of receiving your return. Please note that refunds may take up to 5-7 business days to appear on your account depending on your bank or credit card company. We also reserve the right to refuse returns or refunds for any reason, including but not limited to suspected fraudulent activity or violation of our terms and conditions. If you have any questions or concerns about our returns policy, please don't hesitate to contact us at bellaragazzafit@gmail.com

Privacy Policy for Bella Rabazza

At Bella Rabazza, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, store, use, and protect any personal data we obtain from our customers.

1. Collection of Personal Information

We may collect the following types of personal information from you:

- Name, contact information, and billing address

- Shipping address

- Email address

- Payment details

- Any other information you voluntarily provide to us


2. Use of Personal Information

We may use your personal information for the following purposes:

- Process and fulfill orders

- Communicate with you regarding your orders and inquiries

- Improve our products and services

- Personalize your shopping experience

- Send promotional emails or newsletters (with your consent)

- Conduct market research and analysis

- Comply with legal obligations


3. Protection of Personal Information

We have implemented appropriate security measures to safeguard your personal information and prevent unauthorized access, disclosure, alteration, or destruction. We employ industry-standard practices and technologies to ensure the security of your data.


4. Sharing of Personal Information

We may share your personal information with third parties under the following circumstances:

- Service providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping partners, or customer support providers.

- Legal compliance: We may disclose your information if required by law or to protect our rights, safety, or property.


5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can modify your browser settings to disable cookies, but please note that this may affect certain functionalities of our website.


6. Third-Party Websites

Our website may contain links to third-party websites. We have no control over the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.


7. Your Rights

You have the right to access, update, or delete your personal information. To exercise these rights, please contact us using the information provided at the end of this privacy policy.


8. Changes to this Privacy Policy

We may update this privacy policy from time to time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.


9. Contact Information

If you have any questions or concerns about our privacy policy or the handling of your personal information, please contact us at [contact information].


Please note that this template is just a starting point, and you should customize it to reflect the specific practices and policies of Bella Rabazza. It's crucial to consult with a legal professional to ensure compliance with applicable laws and regulations in your jurisdiction.